INNISFREE HOUSING ASSOCIATION

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Facts and Figures 2007

Properties by local authority, as at 31 March 2007

Borough

General needs in ownership

Sheltered in ownership

Supported in ownership

General needs in management pending acquisition

Homes in development

Total

Brent

221

25

36

8

19

309

Camden

36

11

32

79

Ealing

5

12

17

Elstree

3

3

Enfield

24

24

Hammersmith

35

9

33

77

Haringey

37

37

Harrow

5

5

Hillingdon

1

1

Islington

3

3

39

45

Lambeth

7

7

Lewisham

5

5

Total

353

25

48

36

147

609

Interest Cost Per Home Per Week

Arrears and cash collection

All figures expressed as a percentage

 

Target 2006/7

Actual year ended 3/07

Actual year ended 3/06

Actual year ended 3/05

Actual year ended 3/04

Actual year ended 3/03

cash collection rate

98.00

98.42

98.96

99.16

99.14

97.42

arrears as % of total rent receivable

6.50

7.77

6.66

7.20

7.85

7.66

permanent arrears

6.50

8.18

7.19

6.08

7.60

7.92

sheltered arrears

3.00

2.50

2.40

1.59

2.77

2.36

supported arrears

6.00

7.10

6.72

3.78

6.65

6.18

Average rents

Permanent housing average rents (in £s) per week for the year ended 3/07

Size

Year to
3/07

3/06

3/05

3/04

3/03

3/02

bedsit

67.71

67.71

65.46

62.88

61.12

58.00

1 bed

79.12

78.88

78.03

76.87

75.65

73.85

2 bed

90.38

89.72

89.77

88.90

88.59

89.08

3 bed

101.04

101.03

99.03

97.92

96.87

98.15

4 bed

104.79

104.58

100.21

99.37

99.14

98.62

weighted average

88.09

87.80

87.12

85.93

85.01

83.63

Lettings

  • During the year we let 22 new general needs properties
  • We re-let 25 general needs units, 3 sheltered flats and 15 supported rooms.
  • 89.23% of our lettings were to Irish households.
  • We moved on 9 tenants from our supported housing into self-contained accommodation.

Rent collection, rent arrears and bad debts

Rent received expressed as a percentage of gross rental income and service charges

 

Year to 3/07

3/06

3/05

3/04

3/03

3/02

rent received

98.42

98.96

99.16

99.14

97.42

99.56

cumulative gross arrears

7.77

6.66

7.20

7.85

7.66

7.24

losses through voids

1.24

1.22

0.80

0.58

0.68

0.46

losses through bad debts

1.24

0.94

1.13

1.18

2.00

1.92

Complaints

6 formal complaints were received during the year. Of these 1 was partly upheld, 1 was resolved satisfactorily and 4 were not accepted.

Maintenance indicators

All figures expressed as %

Target 06/07

Actual 06/07

Actual 05/06

Actual 04/05

Actual 03/04

Repairs achieved within response times

Emergency (24 hours)

95.00

93.50

94.25

95.00

94.75

Urgent (5 days)

95.00

95.50

95.50

96.00

92.39

Routine (28 Days)

95.00

97.60

98.50

99.00

97.60

Post Repair Inspections achieved*

100.00

100.00

100.00

100.00

100.00

Split of planned/responsive repairs

65/35

61/39

56/44

53/47

55/45

Maintenance overspend**

34.50

20.62

12.44

12.90

13.58

* 10% of repairs under £500, all jobs over that figure ** As a percentage of maintenance budget

Maintenance Expenditure Per Home