Facts and Figures 2008
ARREARS AND CASH COLLECTION
Rent increase
The rent increase was 3.6% on average. This is 0.50% less than the allowed rent restructuring increase of 4.1%.
Lettings
- During the year we let 32 new general needs properties.
- We re-let 22 general needs units, 3 sheltered flats and 9 supported rooms.
- We moved on 8 tenants from our supported houses into self contained accommodation.
AVERAGE RENTS
Permanent housing average rents (in £s) |
Size |
31/3/08 |
31/3/07 |
31/3/06 |
31/3/05 |
31/3/04 |
31/3/03 |
Bedsit |
72.35 |
67.71 |
67.71 |
65.46 |
62.88 |
61.12 |
1 Bed |
82.01 |
79.12 |
78.88 |
78.03 |
76.87 |
75.65 |
2 Bed |
90.28 |
90.38 |
89.72 |
89.77 |
88.90 |
88.59 |
3 Bed |
108.84 |
101.04 |
101.03 |
99.03 |
97.92 |
96.87 |
4 Bed |
109.60 |
104.79 |
104.58 |
100.21 |
99.37 |
99.14 |
Weighted average |
91.28 |
88.09 |
87.80 |
87.12 |
85.93 |
85.01 |
COMPLAINTS
Nine formal complaints were received during the year. Of these complaints, seven were resolved satisfactorily and
two were not pursued by the complainants.
PROPERTIES AS AT 31/03/08
Borough |
General Need sproperties in ownership |
Sheltered properties in ownership |
Supported properties in ownership |
General needs properties in management pending acquisition |
Units in development |
Total |
Brent |
221 |
25 |
26 |
8 |
|
280 |
Camden |
36 |
|
|
23 |
6 |
65 |
Ealing
| 5 |
|
12 |
|
|
17 |
Enfield |
|
|
|
24 |
|
24 |
Hammersmith |
35 |
|
|
9 |
|
44 |
Haringey |
37 |
|
|
|
|
37 |
Other |
19 |
|
|
5 |
|
24 |
TOTAL |
353 |
25 |
38 |
69 |
6 |
491 |
Note
We have a small number of properties spread across Harrow, Hillingdon, Islington, Lambeth, Lewisham and Elstree.
It is our intention to rationalise our property portfolio wherever this may be possible and especially in those areas
where we do not have an active presence.
MAINTENANCE INDICATORS
|
Target
07/08 |
Actual
07/08 |
Actual
06/07 |
Actual
05/06 |
Actual
04/05 |
Actual
03/04 |
% repairs achieved within response times |
|
|
|
|
|
|
Emergency (24 hours) |
95% |
94% |
93.5% |
94.25% |
95% |
94.75% |
Urgent (5 days) |
95% |
94% |
95.5% |
95.50% |
96% |
92.39% |
Routine (28 Days) |
95% |
99% |
97.6% |
98.50% |
99% |
97.60% |
Post Repair Inspections % achieved
(10% of all jobs under £500 and 100% of all jobs over £500) |
100% |
100% |
100% |
100% |
100% |
100% |
% split of planned/ responsive repairs |
65/35 |
57/43 |
61/39 |
56/44 |
53/47 |
55/45 |
Maintenance Expenditure % over budget |
N/A |
16.57% |
20.62% |
12.44% |
12.90% |
13.58% |
 Gardening competition overall winner: Finch Avenue tended by
Jackie Buchanan. |
 Saoirse Keating & Yeliz Alicilar at Innisfree's Information Day. |
 Jonathan O'Driscoll and Mohammed Boumaraf at Slaney Court. |
|
