Our residents are active in a number of ways at Innisfree
Innisfree has adopted the National Housing Federation’s Together with Tenants Charter. The charter aims to “embed a culture across our sector that values the voice and experience of residents, and strengthens the relationship between residents and housing association landlords.”
Innisfree is passionate about providing an excellent service that meets the needs of all our residents. We recognise that the recently published Together with Tenants Charter provides us with an opportunity to review our policies, procedures and practices, and ensure we deliver on this goal.
These are the commitments outlined in the Together with Tenants Charter, during 2021 we collected your feedback on these issues:
To help us embed the Together with Tenants Charter across our services have:
Innisfree is committed to embedding the Together with Tenants Charter across all our services.
Thank you to everyone who has been involved with the recent consultlation on our updated policies.
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