You can apply for an internal transfer if you want to move to another Innisfree home. 

Innisfree is a small housing association and only a limited number of our homes become available each year. We are also required to offer most available homes to local authorities for people they nominate to us. This means opportunities for transfers between Innisfree homes are limited and we cannot guarantee that we will be able to offer you another property.  

If you would like to be considered for a transfer, you will need to complete a transfer application. 
If you need any help to do so, please contact us on 0207 625 1818. 

Transfer Application – Fill in form 

[BUTTON: Apply for a transfer] 

If you are asking to move because your current home is affecting your health or does not meet your medical needs, we may need further information so that your circumstances can be assessed.  Our current transfer process includes a Medical Assessment Form which can be completed by your GP or another relevant practitioner.  

If you are unsure whether a transfer is the right option for you, contact your Housing Officer by clicking here. 

A mutual exchange is when eligible social housing tenants agree to swap their homes with each other, with the consent of their landlords.  This can give you more choice about where you live than waiting for a transfer. 

Innisfree pays for our tenants to use HomeSwapper, an online mutual exchange service, so there is no charge to you to register. You can use HomeSwapper to search for other tenants who are interested in exchanging homes.  

Finding someone who wants to exchange with you does not mean that you can move immediately. You must follow the mutual exchange process and receive the necessary landlord consent before an exchange takes place.  See our Mutual Exchange Policy here:

[LINK: Mutual Exchange Policy] 

If you have found someone you would like to exchange with, or need advice about the process, contact your Housing Officer by clicking here. 

A transfer is an application to move from your current home to another Innisfree property. Because only a small number of Innisfree homes become available, transfer opportunities are limited. 

A mutual exchange involves finding another eligible social housing tenant who wants to swap homes with you. Both households must follow the required process and obtain the necessary landlord consent before moving. 

If neither option is suitable and you need advice about your housing circumstances, speak to your Housing Officer. They can explain the options that may be available to you. Click here to contact them.

Please speak to us before making arrangements to move through a transfer or mutual exchange. 

We can explain the process, any information we need from you and whether there are any steps that must be completed before a move can take place. 

Do not give up your current home, make financial commitments or arrange a moving date for a transfer or mutual exchange until the necessary arrangements and permissions have been confirmed. 

If you are moving elsewhere and end your Innisfree tenancy, you need to tell us formally. Our current tenancy guidance requires you to give us four weeks’ notice that you intend to leave, but this will change to eight weeks’ notice from 1^st April 2027 in line with the Renter’s Rights Act.  You must tell us the date you will be leaving and ensure your rent, including any arrears on your account, is paid up to the end of your tenancy.  

Before you leave your home, you should: 

• remove all of your belongings
• leave your home clean and tidy
• arrange for any unwanted furniture or other items to be removed
• make sure your rent and any other outstanding charges are paid
• return your keys to us as instructed.  

You should not leave unwanted belongings or furniture behind. If you need to dispose of large items, you should arrange for your local council to collect them before you leave.  

Your Housing Officer can explain the process and what you need to do before your tenancy ends.